LockCRM
Features

Everything You Need to Run a Locksmith Business

Built by a locksmith, for locksmiths. Every feature is designed around the actual workflows you use in the field and on the bench.

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🔑

Bench Mode: Your Digital Pinning Board

Enter bitting, see bottom pins, master pins, and pin lengths computed live. KW1 validation catches bad digits before you cut a key. Duplicate bitting detection prevents rekeying to an existing combination. Master keying math built in — no more scratch paper.

  • Live compute as you type — no submit required
  • KW1 digit validation (0–6 only) with inline error
  • Duplicate check: site, customer, or global scope
  • Master ON/OFF toggle — full MSTR + MSTR PIN rows
  • .###" pin length formatting — industry standard
  • 5-pin and 6-pin support
See Rekey Workflow
🔑 BENCH MODE
Bench Mode: Your Digital Pinning Board

Enter bitting, see bottom pins, master pins, and pin lengths computed live. KW1 validation catches bad digits before you cut a key. Duplicate bitting detection prevents rekeying to an existing combination. Master keying math built in — no more scratch paper.

📋

Work Orders That Make Sense

Create, track, and complete work orders with customer, site, and unit context. Attach locks, open Bench Mode, and save keying results — all connected in one workflow.

  • DRAFT → SCHEDULED → IN_PROGRESS → COMPLETE lifecycle
  • Customer, site, and unit linkage on every job
  • Lock-level tracking per work order
  • Bench Mode opens directly from any work order
  • Service history per site and per customer
  • Technician assignment and dispatch
See Lockout Workflow
📋 WORK ORDERS
Work Orders That Make Sense

Create, track, and complete work orders with customer, site, and unit context. Attach locks, open Bench Mode, and save keying results — all connected in one workflow.

🏠

A Professional Front Door for Your Customers

Your customers can request service (lockout, rekey, automotive), view their history, and request key copies — all through a clean portal. No phone tag. You get structured work orders automatically.

  • Lockout, rekey, and automotive service request types
  • Emergency, scheduled, and after-hours urgency options
  • Service history timeline for every client
  • Key copy requests with approval workflow
  • Client never sees bitting data (admin-only moat)
  • Mobile-first — works great on any phone
For Property Managers
🏠 CLIENT PORTAL
A Professional Front Door for Your Customers

Your customers can request service (lockout, rekey, automotive), view their history, and request key copies — all through a clean portal. No phone tag. You get structured work orders automatically.

🗝️

Key Control Without the Binder

Every bitting saved. Every duplicate caught. Every master key system documented. Digital key control that travels with you — no spreadsheet, no binder, no guesswork.

  • Bitting stored per work order and per site
  • Duplicate detection before you pin a single cylinder
  • Master key system documentation per site
  • Key copy request tracking with approval flow
  • Audit trail for every keying event (Pro)
  • Global cross-customer duplicate check (Pro)
Key Control Guide
🗝️ KEY CONTROL
Key Control Without the Binder

Every bitting saved. Every duplicate caught. Every master key system documented. Digital key control that travels with you — no spreadsheet, no binder, no guesswork.

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